Today I canceled my Wanadoo’s ADSL subscription because they sucks but to be fair I had very stable connection but they live in the past as they have bandwidth limitation and they don’t provide fixed IPs for home while Tedata have it all; they have pretty stable connection, nice customer support, fixed IPs for home subscribers and NO bandwidth limitations YES you can eat all of your bandwidth so I guess I will download 30GB a month with my 512, I guess 1GB a day is just enough especially I’m on diet.
The subscription process was very smooth only few minutes (unfortunately) charting with a chick of their sales and Oops; time out all done and your account is active at the same time Wanadoo’s subscription process sucks you can find all kind of routines with Wanadoo let me tell you today’s story with them to cancel my subscription. I told the teller that I want to pay using Visa so she asked me to go to another office and in that other office there was only one girl talking on phone so she shout for another girl (Hey, ya folaneeeh, fi Eklient) so
She: Hi, How can I help you ?
Jad: I want to cover my bill and cancel my subscription using visa; and I gave her my card.
She: Ohh we don’t accept Arab bank
Jad: *Omg* Can you try ?
She: hmm ok
few seconds of silence
She: Ahh it worked
Jad: Cool, now you can tell your customers We accept Arab bank visa
Then I had to go to another office and wait for customer care personnel to request service cancellation and thankfully she was a good old friend.
Jad: Hi, I want to cancel my subscription and I just covered all bills.
She: Ah ok, what the user name?
She: Ohh Jad madi?!@; I’m folaneh el folaniyeh!
Jad: Ohh you look different!
She: You too
She: So why you want to cancel your subscription
Jad: I want to switch to Tedata
She: Ok, your identity card please
Jad: here it is.
Two minutes later
She: Ok all done
Jad: Thank you, pass greetings to family.
She: You too
Bye bye etc..
Whatever, I’m now a happy Tedata 512 ADSL customer with fixed IP and Unlimited DOWNLOAD! HOaaaaaaaaryyyyyy!
[tags]ADSL, tedata, wanadoo, wanadoo.jo, tedata.net.jo, bandwidth, cap, restriction, routine [/tags]