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1. Dave said on May 10, 2008 at 12:43 pm

   I know the story. Glad you’re getting what you paid for without the hassle.

2. kinzi said on May 10, 2008 at 1:16 pm

   Jad, whats the catch? I’ll take the blessing for what it appears with no hidden sarcasm…thank you!

3. Hani Obaid said on May 10, 2008 at 4:30 pm

   ok, so when you have time, can we have a comment explaining the story behind this post ?

4. kinzi said on May 10, 2008 at 8:45 pm

   OK, Dave’s comment gives me a clue. Your cool new camera that Dave brought over broke, and the company honored the warranty, sa7?

   Dave, hey guy!! Howz that blessed country?

5. Jano said on May 10, 2008 at 11:31 pm

   i dont know the story but was working with a customer support team for customers in USA and i know what u talking about and even with the team im working with now which is awaaay from customer support but the most important thing is customer. . i wish other companies here have the same values …

6. Hani Obaid said on May 11, 2008 at 8:13 am

   Jano, we have some things to learn from our Lebanese friends about customer service, that’s for sure.

   The last time I bought something from fun directory, and it broke I sent them my PC to fix it, it came back fixed, but they also switched my CPU (which had nothing to do with the malfunctioning part) with a cheaper one. They replaced it when I complained, but the point is I’d never go back there, and I tell everyone I know what happened.

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